Who we are
My website address is: https://savage-va.co.uk.
Introduction
Welcome to Savage Virtual Assistance. This privacy policy explains how I collect, use, and protect your personal data when you use my services as a UK-based virtual assistant. I am committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
Data Controller
Savage Virtual Assistance (referred to as “me” or “I”) is the data controller responsible for your personal data. Our contact details are:
- Business Name: Savage Virtual Assistance
- Address: Springwood Avenue, Waterlooville, PO7 8DZ
- Email: lauren@savage-va.co.uk
- Phone: 07429635479
What Data I Collect
I may collect and process the following types of personal data:
- Identity Data: Name, title, date of birth, gender.
- Contact Data: Address, email address, phone number.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use my website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How I Collect Your Data
I use different methods to collect data from and about you including:
- Direct Interactions: You may provide data by filling in forms or by corresponding with me by post, phone, email, or otherwise.
- Automated Technologies: As you interact with my website, I may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
How I Use Your Data
I will only use your personal data when the law allows me to. Most commonly, I will use your personal data in the following circumstances:
- To provide services: To manage and perform my services as a virtual assistant.
- To manage my relationship with you: Including notifying you about changes to my terms or privacy policy, asking you to leave a review, or take a survey.
- To administer and protect my business and this website: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- To deliver relevant content and advertisements to you: Including measuring or understanding the effectiveness of the advertising I serve to you.
- To use data analytics to improve my website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
Legal Basis for Processing
I will only use your personal data when the law allows me to. The most common legal bases for processing your personal data are:
- Consent: Where you have given me clear consent for me to process your personal data for a specific purpose.
- Contract: Where processing your data is necessary for a contract I have with you, or because you have asked me to take specific steps before entering into a contract.
- Legal Obligation: Where I need to process your data to comply with a legal obligation.
- Legitimate Interests: Where it is necessary for my legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Data Security
I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, I limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact me at lauren@savage-va.co.uk.
Comments
When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Changes to This Privacy Policy
I may update this privacy policy from time to time. Any changes I make will be posted on this page. Please check back frequently to see any updates or changes to my privacy policy.